4-star band. Based on 8,459 buyers surveyed, about eight weeks after completion.
View HBF source
88%
HBF Rating8,459 surveyed, Updated 15 Jan 20264.5
Trustpilot Rating1,465 reviews, Updated 2 Nov 2026
About Charles Church
Charles Church is a UK housebuilding brand owned by Persimmon plc, one of Britain's largest residential developers. Established in 1965, Charles Church originally operated as an independent housebuilder before becoming part of the Persimmon Group in 2009. The brand focuses on traditionally styled homes, offering a range of detached, semi-detached and terraced properties across developments in England and Wales. Operating through Persimmon's regional divisions, Charles Church shares the group's land, construction and customer care operations while maintaining its own brand identity and approach to home design.
Background research
Company typePrivate company
Financial ReportingDoes not publish market earnings
Frequently asked questions
Charles Church currently has a 4-star HBF rating, with 88% of recent buyers saying they would recommend the housebuilder in the Home Builders Federation customer satisfaction survey. That is HBF data, not a New Build Rankings review. Read more in our guide to What an HBF 5-star rating means.
Charles Church's latest HBF result is 88% of surveyed buyers would recommend them, an HBF 4-star rating. That is below the 5-star band, which starts at 90%. The figure measures customer satisfaction after completion, not one home. Read more in our guide to HBF 5-star housebuilders explained.
Charles Church's Trustpilot rating is 4.5 out of 5 based on 1,465 reviews. This is third-party Trustpilot information, not a review collected by New Build Rankings.
Charles Church currently sits at #50 in the HBF table on New Build Rankings. That order comes from the latest Home Builders Federation customer satisfaction survey and should be read alongside Trustpilot or Google scores where they exist, not as a verdict that one housebuilder is “best”. Read more in our guides to UK new build developer rankings and How we rank developers.
Like most UK new builds, Charles Church homes are typically sold with a new home warranty. The provider and cover can vary by development, so check the reservation pack rather than assuming a single scheme. Our warranty guide explains what that cover usually includes. Read more in our guide to New Build Warranties Explained.
Charles Church is part of Persimmon. That group relationship comes from the developer profile and does not change the HBF score shown for each brand.
The HBF rating for Charles Church comes from the Home Builders Federation customer satisfaction survey. 88% of recent buyers would recommend Charles Church, equivalent to a 4-star rating. This is HBF data, not a review collected by New Build Rankings. Charles Church's Trustpilot rating is third-party review information hosted on Trustpilot (4.5 out of 5 from 1,465 reviews). New Build Rankings does not collect these customer reviews. Latest filed Companies House accounts and listing status.