Jones Homes street of new houses

Jones Homes reviews and ratings

Reviews, HBF rating and new build developments

  • 95.6%

    HBF Rating270 surveyed, Updated 4 Jun 2026
  • 4.3

    Trustpilot Rating422 reviews, Updated 2 Nov 2026
  • 25

    Developments

About Jones Homes

Jones Homes is the residential housebuilding business within the family-owned Emerson Group. It develops new homes across the North West, Lancashire, Cumbria, Yorkshire, Nottinghamshire and the South East, supported by regional offices in Cheshire, West Yorkshire and Kent. Its housing portfolio includes apartments and family houses, with regional teams shaping developments around their local markets. The group's wider activities cover commercial property and international development, while Jones Homes remains focused on residential construction and sales in England.

Background research

Company typePrivate company

Financial ReportingDoes not publish market earnings

Jones Homes ratings and reviews

Two separate sources, each labelled and dated. We never blend them into one score.

Updated 4 Jun 2026

95.6%would recommend

5-star band (90% or more). Based on 270 buyers surveyed, about eight weeks after completion.

View HBF source
Updated 2 Nov 2026

4.3out of 5 · 422 reviews

Public consumer reviews hosted on Trustpilot. Shown for context and never mixed into the HBF ranking.

View Trustpilot profile

Where Jones Homes sits among 52 HBF-rated developers

Each dot is one developer, placed by the percentage of surveyed buyers who would recommend it.

Zoomed in around this developer. Zoom out to see the full range.

Homes by HoneyDenbury HomesOrbit HomesBloor HomesKingswood HomesCampion HomesStory HomesBellwayCaptiva HomesCruden HomesDandara HomesRobertson HomesCala HomesChurchill LivingBargate HomesMorris HomesAllison HomesBeal DevelopmentsKeepmoatStonebondMiller HomesDurkanBarratt DevelopmentsDavidsons DevelopmentsSpitfire Bespoke HomesJones Homes

91.9%The line runs from a lower recommend percent to a higher one99.3%

  • Above the middle of the pack

    Jones Homes sits 0.9 points above the median score of 94.7% across the 52 HBF-rated developers.

  • A large sample behind the score

    The 270 buyers surveyed is the 20th largest sample of the 52 developers, so the score is less likely to swing on a handful of answers.

  • Since the last update

    Jones Homes moved down 2 places, from #18, as its recommend score eased from 95.6% to 95.6%.

Frequently asked questions

Jones Homes currently has a 5-star HBF rating, with 95.6% of recent buyers saying they would recommend the housebuilder in the Home Builders Federation customer satisfaction survey. That is HBF data, not a New Build Rankings review. Read more in our guide to What an HBF 5-star rating means.

How Jones Homes compares with other housebuilders

The HBF-rated developers closest to Jones Homes in the rankings.

Closest in the HBF rankings

The HBF rating for Jones Homes comes from the Home Builders Federation customer satisfaction survey. 95.6% of recent buyers would recommend Jones Homes, equivalent to a 5-star rating. This is HBF data, not a review collected by New Build Rankings. Jones Homes's Trustpilot rating is third-party review information hosted on Trustpilot (4.3 out of 5 from 422 reviews). New Build Rankings does not collect these customer reviews. Latest filed Companies House accounts and listing status.