5-star band (90% or more). Based on 693 buyers surveyed, about eight weeks after completion.
View HBF source
Story Homes reviews and ratings
Reviews, HBF rating and new build developments
96.1%
HBF Rating693 surveyed, Updated 4 Jun 20264.9
Trustpilot Rating2,465 reviews, Updated 2 Nov 202649
Developments
About Story Homes
Story Homes has grown from a Carlisle-based business founded by Fred Story in 1987 into a regional developer covering Cumbria, the North West, the North East and southern Scotland. Its first new homes were a four-property scheme in Thurstonfield, near Carlisle. The private housebuilder later established offices in Newcastle and Chorley as its geographical reach expanded. Its range includes larger detached family homes, while the company's history and headquarters retain a close connection to Cumbria and the surrounding northern housing markets.
Background research
Company typePrivate company
Financial ReportingDoes not publish market earnings
Story Homes developments
Where Story Homes is building now, with starting prices and what is coming soon.
49 Developments
Ashwood GrangeMiddleton St George, Darlington, DL2 1JU 
Beaumont GrangeBeaumont Hill, Darlington, DL1 3NG Brierdene Brigsteer RiseKendal, LA9 5DZ Brougham FieldsCumbria Derwent ForestGreat Broughton, Cockermouth, CA13 0XB Durton Manor Edgehill ParkWhitehaven, CA28 9DN Elmbrook ParkCoppull, Chorley, PR7 5FG Elston Park Fellside ManorCumbria Foxbridge RiseSeaton, CA14 1DT Fulshaw Manor Greystoke FieldsCumbria 
Hawksley RiseRyhope, Sunderland, SR3 2PH HazelwoodWorsley, Manchester, M28 2SF Heaton Green Heights at Edgehill ParkWhitehaven, CA28 9DN Heritage FieldsTanfield, County Durham, DH9 9UY Highfields Holcroft GardensCulcheth, Warrington, WA3 5AE Killingworth GateKillingworth, North Tyneside, NE27 0BQ Laurel PlaceUlverston, LA12 9HP Longton FieldsLongton, Preston, PR4 5FB Longton Grange MillfieldsUlverston, LA12 9HW Newlands HurstNewlands, Northumberland Nunthorpe GateNunthorpe, Middlesbrough Oakleigh FieldsCarlisle, CA2 6TS Riverbrook GardensAlnwick, NE66 2EY Robinson FieldsNorth Tyneside, NE29 8EB SadlerwoodsEaglescliffe, TS16 0RL Scotby GroveScotby, Carlisle, CA4 8BJ St Andrews GardensThursby, CA5 6PQ St Johns Manor St Martins Green Stonebrook MeadowsGarstang, Preston, PR3 0JJ Strawberry GrangeCumbria SummerparkDumfries, DG1 3BN The Birches The FairwaysPenrith, CA11 8RB The Sycamores Tithe GardensPoulton, FY6 7QQ Tithe MeadowPoulton, FY6 7QJ Waterside Whins ViewHigh Harrington, CA14 4NN Winchester PlaceBrampton, Carlisle Winchester RiseBrampton, Carlisle, CA8 1AJ Woodbridge GreenLea, Preston, PR4 0RA
Frequently asked questions
Story Homes currently has a 5-star HBF rating, with 96.1% of recent buyers saying they would recommend the housebuilder in the Home Builders Federation customer satisfaction survey. That is HBF data, not a New Build Rankings review. Read more in our guide to What an HBF 5-star rating means.
Story Homes's latest HBF result is 96.1% of surveyed buyers would recommend them, which is an HBF 5-star rating (90% or more). That measures customer satisfaction after completion. It is not a verdict on one home. Read more in our guide to HBF 5-star housebuilders explained.
Story Homes' Trustpilot rating is 4.9 out of 5 based on 2,465 reviews. This is third-party Trustpilot information, not a review collected by New Build Rankings.
Story Homes currently sits at #16 in the HBF table on New Build Rankings. That order comes from the latest Home Builders Federation customer satisfaction survey and should be read alongside Trustpilot or Google scores where they exist, not as a verdict that one housebuilder is “best”. Read more in our guides to UK new build developer rankings and How we rank developers.
Like most UK new builds, Story Homes homes are typically sold with a new home warranty. The provider and cover can vary by development, so check the reservation pack rather than assuming a single scheme. Our warranty guide explains what that cover usually includes. Read more in our guide to New Build Warranties Explained.
Latest Story Homes news, insights and buyer guides
Explore the latest Story Homes news, ratings updates, developer comparisons and practical guides for new-build buyers.
Developer insight7 min read
HBF 5 Star Housebuilders 2026: What Does a 5 Star Rating Mean?
How Story Homes compares with other housebuilders
The HBF-rated developers closest to Story Homes in the rankings.
Closest in the HBF rankings
The HBF rating for Story Homes comes from the Home Builders Federation customer satisfaction survey. 96.1% of recent buyers would recommend Story Homes, equivalent to a 5-star rating. This is HBF data, not a review collected by New Build Rankings. Story Homes's Trustpilot rating is third-party review information hosted on Trustpilot (4.9 out of 5 from 2,465 reviews). New Build Rankings does not collect these customer reviews. Latest filed Companies House accounts and listing status.